Shipping Information
Shipping Information
At Seravanta, we keep things simple —
FREE shipping on all orders, worldwide.
Order Processing
All orders are processed within 1–3 business days after being placed.
Once your order has been processed and handed to our shipping partner, it is considered dispatched and on its way to you.
During peak periods or holidays, processing times may extend up to 7 business days.
Estimated Delivery Times
Delivery times vary depending on your location and begin after dispatch.
Estimated shipping times:
- Australia: 6–10 business days
- United States: 7–12 business days
- United Kingdom: 7–12 business days
- Canada: 7–12 business days
- 🌍 Rest of World: 8–15 business days
Please note:
- Delays may occur during peak seasons or holidays
- International orders may experience customs delays outside our control
- Tracking updates may take a few days to appear after dispatch
Order Accuracy & Changes
Please ensure your shipping details are correct and complete at checkout.
- Incorrect or incomplete details may cause delays or cancellation
- If our system detects an issue, we will contact you via email within 3 business days
- If we do not receive a response, we may cancel the order
If you need to make changes to your order, please contact us within 24 hours at:
info@seravanta.com
We’ll do our best to help, but changes cannot be guaranteed after this timeframe.
Delivery Delays
We always aim to deliver your order as quickly as possible.
However, delays can sometimes occur due to factors outside our control, including:
- Courier delays
- Weather disruptions
- Customs processing
- Address verification issues
If there are any issues with your order, we will keep you informed and assist where possible.
Please note:
Seravanta is not responsible for delays caused by external shipping factors and cannot guarantee exact delivery dates.
Lost or Stolen Packages
Once your order has been handed to the courier, it is under their responsibility.
If your package is lost or stolen:
- Contact us at info@seravanta.com
- Reach out to the courier to file a claim
We will:
- Assist you in tracking down your package
- Follow up with the courier on your behalf
While we are not responsible for lost or stolen packages, we will always do our best to support you.
In certain cases, we may offer a replacement depending on the situation.
Shipping Policy Updates
Seravanta reserves the right to update this Shipping Policy at any time.
By placing an order, you agree to the most current version of this policy.
We recommend reviewing this page periodically for any updates.